Accomodation module 1: Health and safety

Health and safety knowledge requirements:

1.1 Identify security hazards within the workplace.

The hazards could consist of the following but is not limited to:

• Suspicious items
• Obstructed emergency exits
• Missing keys
• Bomb threats

1.2 What methods can be used to prevent accidents and hazards?

Equipment must be used correctly for the specific purpose that it has been made for. Staff must be observant to prevent hazards and accidents. By doing this hazards will be kept to a minimum. Security cameras can also help to keep an eye on the whole establishment and then a s soon as something wrong happens it can be put to hold or it can be controlled before the situation becomes out of hand.

1.3 What is the purpose of protective clothing?

To protect your body from hazardous objects and fumes. This prevents the hazard from hurting you physically or making you ill. It also makes the group of colleagues look like a unit and enables them to identify each other also for customers to identify the staff members.

1.4 What faults will make equipment unsafe to use?

• Electrical faults: plugs, wires, sockets that are loose, bare sockets and faulty sockets.
• Damaged equipment: This can cause the machine to not work or backfire which could lead to hurting yourself.
• Maintenance: When a piece of equipment has not been maintained regularly or correctly it can cause the item to be worn and not work properly. You could injure yourself because of a malfunction.

1.5 State the procedures for reporting lost and found property.

Items or money that has been found must be handed in to housekeeping manager or supervisor. Found items should be placed in a plastic bag for protection and labeled with the following: 

• Date found
• location that it was found
• Name of person that found it
• Description of the item as it has been found

Lost items should be reported at housekeeping and at reception with the following details:

• Date that the item has been lost
• Location that it has been lost
• Description of the item 
• Name of owner and the contact details to that person

We do not keep any lost items for more than 6months, if this occurs the finder gets the item.

1.6 Outline the personal characteristics required of staff to deal with ongoing security.

Staff must be observant so they can see something before it gets out of hand. Staff must be vigilant so they help where they can and they know what needs to happen and where. Staff must also be attentive to detail so all jobs are done completely and correctly. By having these characteristics you can see a security problem early enough to report it before it becomes a potentially dangerous situation.

1.7 List the procedure for dealing with emergencies.

1. Minor: Stay calm and assist to better the situation. You must report all situations to keep record and to prevent it from happening again.
2. Major: Stay calm and raise the alarm. Follow any and all of your supervisors instructions.( this part of our establishment does not have an alarm but we gather at the nearest assembly point and we do roll call to check if every one is present)