Food and beverage

Dear readers.

My first weekend at F&B and it went well, although you can't have a weekend without mistakes...
Herewith follows the things that should not happen in the business.

1. When having a meeting between staff of all races and ages it is important not to stick to a language that only a certain section of the staff can understand. Speak English as it is an international language that everyone can understand and then follow the tasks given throughout the meeting.

 2.      Have a safe working environment. The storerooms must be safely secured as everyone uses it everyday for different reasons. It is difficult to carry out tables and chairs when the floor is loose and the bricks are lying around out of place. When moving around in and out of the storeroom it is also difficult to watch out for the sharp metal plating along the door frame.

3.  As we are working in a 4star reserve people ask for simple things that even we expect the reserve to have such as sharp knives and teaspoons. Enough of it to cover a conference or a function but that we soon had to realize was not true. And so it was very embarrassing to have to tell a guest that we do not have any sharp knives available at this moment.

4.   When trying out a new system in the workplace you need to consider all the possibilities of the things that could go wrong first before trying to implement the plan. People tend to take their own idea and implement it and then in the end it turns into chaos.

5.   Make your restaurant waterproof if not under a safety cover. The restaurant hes been in existence for more then 20years and it rains every year but still nothing has been done to better the situation. Every time it rains the whole floor is under water and needs to be covered in towels and mopped up as quick as possible to prevent someone from slipping. The wholes in the roof leak every time it rains and nothing has been done about it ever.

6.   Also when working you need to clean as you go no matter how busy it gets. No one can work efficiently when the floor is under milkshake and syrup. Everybody slips over it and goes on with their own tasks but no one cleans it up to prevent someone from getting hurt.

So that was my weekend and these problems need to be addressed asap. Just hope management realizes the importance of these short notes.